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Privacy Policy

Data Privacy Statement

Dear customer, thank you for your interest in our online shop. The protection of your privacy is our utmost concern.  Below we give you a detailed overview of the use of your personal data and your associated rights. Personal data is any data that helps to identify you.

Please note that data transmission over the internet, e. g. via e-mail, has security gaps. A complete protection of the data from access by third parties is not possible.


1.Scope / Accountability

The privacy policy is intended to inform the user about the nature, scope, and purpose of the processing of personal data. The legal basis of data protection can be found in particular in the General Data Protection Regulation (GDPR), in the Federal Data Protection Act (FDPA) and the Telemedia Act (TMA).

The responsible party for the data processing on this website is:

Rosenlieb GmbH

Bentheimer Str. 66

48529 Nordhorn

Telephone: +49 (0)5921/ 8086-20

Telefax: +49 (0)5921/8086-29


The responsible party is the natural or legal person who decides alone or in collaboration with others on the purposes and means of processing personal data, such as names, e-mail addresses etc.


2. Contradiction against advertising mails

It is hereby expressly prohibited to missapply the contact information published in the imprint for the transmission of unsolicited advertising and information materials. The operators of the pages expressly  reserve the right to take legal action in case of unsolicited sendings of advertising information, e. g. through spam e-mails.


3. Data collection / third parties

You can visit our shop without giving personal information. Our IT-system automatically stores technical information such as the time of the page request, the internet browser used or even the operating system. Above all this happens with cookies and so-called analysis programs. You can revoke to the analysis or prevent it by not using certain tools.

The resulting server log files are used for the statistical evaluation of user behaviour and for trouble-free operation of the website.

Personal data will only be collected by us if you provide it to us. This happens e. g. by using the contact form or opening a customer account.


4. Cookies

Cookies are often used to improve usability or increase effectiveness. These are small text files that are stored on your computer and stored by your browser. They do not harm your computer or contain viruses.

Most of our cookies are so-called „session cookies“ and are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies make it possible to recognise your browser on your next visit.

By adapting your browser you can be informed about cookies, allow cookies only in individual cases, exclude the acceptance of cookies or enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of the website.

Cookies that are required to carry out the electronic communication processor to provide certain functions that you wish to use, e. g. shopping cart function, are saved on the basis of Art. 6 para. 1 lit. f. GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its service. Insofar as other cookies, such as cookies for analysing your surfing behaviour, are stored they will be treated separately in this privacy policy.


5. Server log files

The provider of the pages automatically collects and stores information in so-called server log files which your browser automatically transmits to us. These are:

-        Browser type and browser version

-        used operating system

-        referrer URL

-        host name of the accessing computer

-        time of server request

-        IP address

This data will not be merged with other data sources.

The basic for data processing is Art. 6 para. 1 lit f. GDPR which allows the processing of data for the performance of a contract or pre-contractual measures.


6. Revocation

Many processes of data processing are only possible through your consent. This can be revoked at any time. For this it is sufficient to send an e-mail to The legality of the data processing carried out before revocation remains unaffected by the revocation.




7. Right to information

To preserve your rights you are also entitled to receive free information about your personal data at any time and to request a correction, blocking or deletion. The information provided includes the source, purpose and recipient of your data.

If you have further questions we are at your disposal at the address given in the imprint.


8. Right to appeal

As stated above you are free to complain tot he competent supervisory authority about data protection violations. This is the state data protection officer of the federal state in which the company is based.

List of data protection officers with contact details:


9. Contact form

Your information from the contact form will be stored with us fort he processing of your inquiry and following questions arising. We will not share this information unless you enable the propagation of the data. Therefore the processing takes place exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR)

The information you provide in the contact form will remain with us until you ask us to delete it, you revoke your consent to storage or the data storage purpose is inapplicable, e. g. after processing your request. Please send us your disclaimer by e-mail to: Mandatory legal provisions, especially retention periods, remain unaffected.


10. Newsletter

To receive our newsletter we need an e-mail address provided by you. The processing of the data entered into the newsletter registration form takes place exclusively on the basis of your content (Art. 6 para. 1 lit. a GDPR). The newsletter can only be received if you agree with it in your customer account or request it separately by using the newsletter form.

Outside of the agreement in the creation of your customer account the registration for our newsletter takes place in the so-called double-opt-in procedure. This means that you will first receive a confirmation e-mail which you must confirm by clicking on the link provided. Only then we send you newsletters.

Other data stored by you with us remain unaffected.





11. Comment function

If you use the comment function the IP address, time, e-mail address and a possible chosen user name will be saved just as your entry.

We need the IP address to override violations, e. g. by insults or propaganda.

The comments and related data remain on the website until completely deleted. A premature deletion is excepted by rights violations.

Comments can also be subscribed to. In order to verify you as the owner oft he given e-mail address, we will send a confirmation e-mail to the specified e-mail address. You can cancel this function at any time by a link in the info mails. Data input, e. g. for the receipt of the newsletter remain unaffected.

The comments are also stored on the basis of your consent (Art. 6 para. 1 lit. a GDPR).


12. User account

You can register on our website to use additionl features on the site. We only use the entered data for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be fully indicated. Otherwise the registration will be refused.

We use the e-mail address specified during registration to inform you in case of important changes such as the scope of the offer or necessary technical changes.

The processing oft he data entered during registration takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR) You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing which has already been completed remains unaffected by the disclaimer.

The data collected during registration will be stored by us as long as you yre registered on our website and will be deleted subsequently. Legal retention periods remain unaffected.


13. Data Processing

We collect, process and use personal data in the form of inventory data only as far as they are necessary for the creation, content or modification of the legal relationship. This takes place on the basis of Art. 6 para. 1lit. b. GDPR which allows the processing of data to fulfill a contract or pre-contractual measures.

Usage data which are collected on the use of our website is only processed and used by us as far as required to afford claim of the service to the user or to bill.

As soon as the order is completed or the business relationship is terminated the customer data will be deleted.  Legal retention periods remain unaffected.





14. Data Transfer

Your personal data will only be forwarded on to trusted third parties as part of the fulfillment of the contract. This refers to the payment service chosen by you (e. g. credit card company) or to delivery service (e. g. address data or your e-mail address for parcel tracking).

If the transfer is necessary for the investigation of an unlawful use of the platform or for the prosecution data will be forwarded on to the law enforcement authorities as well as to a damaged third party upon legal requirements are met.

The basis for data processing is Art. 6 para 1 lit. b. GDPR which allows the processing of data to fulfill a contract or pre-contractual measures.


15. Data Portability

Data which you have allocated to us on the basis of your consent or that have been processed automatically in the performance of a contract can be handed over to you or to a third party. The transmission to another responsible person takes place only as far as technically feasible. The documentary corresponds to a common machine-readable format.


16. SSL or TLS encryption

The site uses an SSL resp. TLS encryption fort he security of the website and for the protection of transfers of confidential data such as orders or inquiries. If this is enabled the data transmitted to us can not be read by third parties.

An encrypted connection can be recognized by the https:// in the address bar of your internet browser. Furthermore a lock symbol appears next tot he website address.


17. Encrypted payment transactions

Depending on the choice of payment we need more detailed information about your payment data in order to meet our contractual commitments and to send you the ordered goods.

The payment transactions with means of payment such as e. g. Visa, MasterCard, Direct Debiting Scheme are carried out via an encrypted SSL or TLS connection and are therefore subject to the same security conditions.









18. Data Security Administrator

Statutory data security administrator

Itg – Innovativ Technik Gesellschaft

Carsten Müller

Wilhelm-Staehle-Str. 9

49828 Neuenhaus

Telephone: +49 (0)5941/3719789



19. Google Analytics

Our website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. The information about your use of this website generated by the cookie is usually transmitted to a Google server in the USA and stored there.

The storage of cookies can be prevented by appropriate settings oft he browser. Though it may happen that not all features of this website are fully available to you.

Alternatively the collection of the data generated by the cookie and related to your use of the website to Google (including your IP address) and the processing of this data by Google can be prevented by downloading and installing the linked browser plugin:

For more infomation on how to handle user data on Google Analytics please refer to the Google Privacy Policy:

Google Analytics Cookies are stored on the basis of Art. 6 para. 1 lit. f. GDPR. The website operater has legitimate interest in analyzing user behaviour in ordert o optimize both ist website and advertising.

The IP anonymization feature is enabled on this site. As a result your IP address will be truncated by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases the full IP address will be sent to a Google server in the United States and abbreviated there. There is no merge of other data with your IP address. On behalf of the website operator Google uses this information to compile reports on website activity and to provide other services to the website operator.

We have concluded a contract for order-data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Furthermore this website uses the demographics feature of Google Analytics. Thereby reports can be generated on the age, gender and interests of the site visitors. This data arises from interest-based advertising from Google and from visitor data of third party suppliers. This data cannot be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics.

Our website uses the features of Google Analytics Remarketing combined with the cross-device capacities of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This feature allows the Google Analytics Remarketing advert target groups to be linked to the cross-device features of Google AdWords and Google DoubleClick. In this way personalized advertising messages that have been customized on one end device based on your previous usage and browsing behaviour, e. g. mobile phone, may also be displayed on another end device.

Once you have given your consent Google will link your web and app browsing history with your Google Account for this purpose. That way every device that you use to sign into your Google Account will be able to show the same advertising messages.

As a support to this feature Google Analytics collects Google-authenticated IDs of users who are temporarily linked to our Google Analytics data to define and create target groups for cross-device advertisements.

You can permanently disagree to cross-device remarketing / targeting by deactivating personalized adverts in your Google Account. You can do so at:

The aggregation of the collected data in your Google Account is based exclusively on your consent which you can submit or revoke on Goolge (Art. 6 para. 1 lit. a. GDPR). For data collection operations that are not merged into your Google Account , e. g. because you do not have a Google Account of have disagreed to the merge, the collection of data is based on Art. 6 para. 1 lit. f. GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymous analysis of the website visitors for advertising purposes.

For more information and privacy policy please see Google Privacy Policy at:


20. Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States („Google“).

In the context of Google AdWords we use the so-called conversion tracking. When you click on an advert served by Google a conversion tracking cookie is set. The validity of these cookies expire after 30 days and are not used for the personal identification of the users. If the user visits certain pages of this website and the cookie has not expired yet Google and us can recognize that the user has clicked on the advert and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies can not be tracked through the websites by the AdWords customers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords customers who have agreed for conversion tracking. Customers are told the total number of users who clicked on their advert and were redirected to a conversion tracking tag page. However they do not receive information that personally identifies users. If you do not wish to participate in tracking you can easily disagree to this by disabling the Google Conversion Tracking through its internet browser in user settings. You will not be included in the conversion tracking statistics.

The storage of conversion cookies is based on Art. 6 para 1 lit. f. GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimize both ist website and ist advertising.

More information about Google AdWords and Google Conversion Tracking:


21. YouTube

Plugins from the Google-powered YouTube page are also used on our website. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our YouTube plug-in-enabled sites you will be connected to the servers of YouTube. Hereby the YouTube server is told which of our pages you have visited.

If you are logged into your YouTube account you enable YouTube to allocate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube occurs in the interest of presenting our online offers attractively. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f. GDPR.

For more information on how to handle user data please see the YouTube Privacy Policy:


22. Vimeo

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, NY, New York 10011, USA.

If you visit one of our Vimeo plug-in-enabeld sites you will connected tot he servers of Vimeo. Hereby the Vimeo server is told which of our pages you have visited. In addition Vimeo obtains your IP address. This also applies if you are not logged into Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the United States.

If you are logged into your Vimeo account you enable Vimeo to allocate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data please see the Vimeo Privacy Policy:


23. Google Maps

This site uses the map service Google Maps. The provider is Google inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

It is necessary to save your IP address in ordert o use the features of Google Maps. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.

The use of Google Maps occurs in the interest of presenting our online offers attractively and of easily finding the places we have indicated on our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f. GDPR.

For more information on how to handle user data please see the Privacy Policy:



24. PayPal

Amongst others PayPal is offered as payment method. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S. C. A., 22 – 24 Boulevard Royal, L-2449 Luxembourg (hereafter „PayPal“).

The payment details you have entered will be sent to PayPal if you choose this method of payment.

The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract).  You have the option to revoke your consent for data processing at any time. A revocation does not affect the effectiveness of past data processing operations.